Do I get an invoice with my purchase? Yes [sample invoice]

Do you charge sales tax? - No. I pay retail for all my media and labels. CA sales tax is paid on my end, the Everyday Low Price includes tax! You cannot tax a service/labor (the duplication itself).

What is the difference between duplication and replication? - Duplication is the process of recording or "burning" on to blank CD or blank DVD discs. The process is very similar to burning a CD or DVD using your computer CD or DVD drive. Replication is a more complicated process. A glass master is created from your master disc. A stamper is used to make exact replicas of your disc, this is the process used in retail manufacturing of CDs and DVDs.

Should I choose duplication or replication? - EZ-disc.com only offers duplication. For short runs, duplication has a much faster turnaround. If you are on a budget, disc replication will be more costly to setup. But if you are looking for over 1000+ units, I advise you look into replication.

What kind of duplication equipment do you use? - EZ-disc.com is equipped with Recordex and Microboards standalone auto-loading duplicators. Capable of pushing out 600 CDs per day. DVD output varies.

How much Data/Audio does blank media store? - CD-R will hold 80 min of music or 700mb of data. DVD+R or DVD-R will hold 4.7Gb of data. DVD9 Dual Layer media (DVD+R DL) holds 8.5Gb.

What are some tips for packaging my Disc?

• Jewel Cases are out of style. They inevitably break, are bulky to carry around when promoting on the street, and is the reason why buy CaseLogic binders.
• Paper Sleeves w/ 4" window are the least expensive, offer the least amount of protection, but are extremely easy to carry in bulk when working the street. Your cool label design is poorly viewable through the 4" window on the sleeve. Moreover, sleeves have a short life span. If the sleeve rips or tears, it's nothing but trash.
• Plastic/Tyvek sleeves w/ soft woven back are an excellent choice for carrying around large quantities. They are about as inexpensive as paper sleeves, light, don't scratch the surface of the CD, and often come double-sided to hold an additional disc or business card. Great for when you are promoting on the street.
• Clear Plastic Clam Shells are another excellent choice. The hard cover protects the CD better, is slimmer, lighter and more durable than jewel cases. After the CD makes it into your listener's CaseLogic or iPod, clam shells can be reused. With a clear shell, you can show off the entire face of the CD.

Do you have an FTP site so I can upload my files? In certain situations we may mutually determine it will be quicker to send files over the Internet rather than send via normal mail. Please email me for FTP info. My first recommendation is to mail the master disc.

How are your prices so low and how do you stay in business? - Quite simply, I keep my overhead low and I strive for repeat business. I do not offer any other packages other than duplicated CDs, with label, on a spool. Customer service is very important to me, I target a certain market and choose to excel in the product/service that I offer them.